Ocean freight invoice audit is a function
that shippers and freight forwarders must do to ensure their freight invoices
have been billed correctly. This sounds obvious enough, so it may be surprising
to know that many companies don’t audit freight bills. In this post we’ll
discuss the reasons why and make suggestions on what to do about it.
At a conference in 2013, Mr. Soren Skou,
CEO of the world’s largest shipping company, Maersk Line, announced that nearly
12% of container industry invoices are inaccurate and are considered a
significant customer service challenge for the company. Maersk is not alone.
This issue costs shipping lines, forwarders, NVOCCs, and shippers a lot of
money.
Looking across the global logistics market,
ocean freight accounts for a substantial percentage of the cost of moving
goods. To see an interesting infographic with data on the ocean shipping
industry, click here. The importance of ocean freight invoice audit becomes all
the more obvious when you consider the total tonnage of cargo shipped in
containers worldwide, with each having an average freight invoice amount of
over $1,720......
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